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Do I have to do anything about stress outside work?
You don't have to, but it's good if you do. If you think about people's personal lives and outside stressors, you will be able to anticipate stressful times.
Your employee is not obliged to tell you their personal problems, but there are some practical things you could do to support them:
- Be sympathetic and proactive.Arrange a confidential meeting with the person, allowing them the opportunity to discuss any problems they wish and allowing you time to voice your own concerns. It may help to clarify whether the person’s problems are work related or personal.
- Be flexible.Consider offering the person more flexible working hours, or even offer them some paid time off to deal with their problems.
- Offer outside support.If appropriate, you could suggest they visit their doctor and allow them time off to do so. You could also suggest support groups.
- Outline the support and services your organisation offers. For example, your organisation may have a work–life balance initiative in place. These are benefits, policies, or programmes that help balance out job demands and a healthy life outside work. They can include:
- childcare services;
- flexible working arrangements;
- family leave policies;
- employee assistance programmes; or
- fitness programmes.
Programmes of this kind can work effectively to
- retain staff;
- improve morale;
- reduce sickness absence and stress; and
- increase productivity and commitment.